Blog

With all of the new “toys” available, sometimes we lose sight of the fact that it isn't the toys but the pet that we should be focusing on. If we look at these new high tech resources as aids to help us provide better care for our patients, they are no longer just tools but a means for pets to live more comfortable and happier lives.

Have you ever considered the relevance of organisational culture in your business? How does having successful organisational culture help me retain staff and my business? What are the do’s and don’ts when creating, maintaining and communicating your culture?

So, how do you feel about remote consulting? In this webinar we will discuss how the whole practice team can make the most out of your video consults.

What do vet clinics have to learn from consumer-obsessed companies - like Netflix - about subscriptions and recurring revenue? How can subscriptions improve both our patients advocacy efforts and patient outcomes but also veterinary team happiness?

Do you run Geriatric Nurse Clinics in your practice? Do you want to start or refresh your current protocols? Beth will take you though why these clinics can benefit your patients, your clients and you, the veterinary nurse! Beth will talk to you about how to communicate before, during and after the clinic and how that can be continued beyond the clinic itself.

Veterinary business exists in a state of chaos. Some aspects are totally out of your control; what time the blocked cat turns up or if a team member goes off sick. However, those things that you can control, you should control.

What is culture in the workplace and why is it important? How does having a successful culture effect your business and the people in it? What are the do’s and don’ts when creating, maintaining and communicating your culture?

Boost your happiness and performance at work & home. It's time to recognise and practise the daily habits that positively impact our lives resulting in better health, performance, and greater happiness.

In this webinar, we’re going to look at the 5 key ingredients for inspirational leadership and some top tips on how you can get started mastering these areas today.

Wondering whether you've priced your services appropriately and consistently for your clinical time? How do you ensure hard-earned profit isn't being absorbed by the current increases in energy costs, pay rises, equipment purchases and drug prices? How do you best engage with your clients should they challenge you about changes to your pricing structures?

Join us with Perth Equine Vets for the third of our Veterinary Startups series – for those who are considering or have already built their new practice, this is for you! We've covered small animal practices... now onto equine 🐴

Wish there was a checklist to help you decide which Practice Management Software to buy? 😰

This week, Thom is joined by Carla Finzel, qualified vet nurse and Alison Lambert, founder of OnSwitch. In this episode, they discuss: 💭 What is a District Veterinary Nurse? 👩‍⚕️ The Role of the District Veterinary Nurse and much more!

The second of our brand new series based on Veterinary Startups – for those who are considering or have already built their new practice, this is for you! This time we'll be focusing on how to set up your new practice, and discussions will surround payroll, operations, hiring and pricing your services.  

We're kickstarting a brand new series based on Veterinary Startups – for those who are considering or have already built their new practice, this is for you! We'll be speaking to Practice Directors who have recently established their footing and want to share their experiences, with all the highs and lows of starting your own business.

You might have heard of Co-ownership in veterinary practices – some have described it as being akin to getting married (pass me the toothpaste, will you?). You might even be considering switching to a Co-ownership partnership, but need to hear more from practices that have successfully implemented this. We're collaborating with Pennard Vets, one of very few practices to be owned by an employee ownership trust, meaning their employees are shareholders and take a share of profits. Matt Flann and Caroline Collins will be joining us to share their experience of a Co-ownership clinic.

Shawn Wilkie, CEO of Talkatoo, will provide you with the knowledge and tools necessary to effectively find and purchase the right Practice Management Software for your veterinary business.

Olly King, founder of The Meraki Initiative, joins us for a webinar on vision, mission and values - because culture matters.

Uncovering purpose, character strengths, and high-quality Connections to boost veterinary team wellbeing and culture

Certified ethical hacker and Veterinary IT Expert Jack Peploe will highlight how to effectively practice sustainability within your veterinary practice. As one of the most trusted professionals, veterinarians have a social obligation to be perceived as seeking to operate sustainably.

Be aware of the implications of being a leader in the veterinary profession

In the face of the current retention crisis in our industry, veterinary leaders seek new ways of taking care of their teams, promoting wellbeing and creating a culture in which veterinary professionals can not only survive, but also thrive.

A successful approach to strategic positioning has you optimizing along two of these dimensions, and selecting the remainder as your direction of compromise.

We're updating PetsApp every week, so there's always a reason to get in touch to find out what's new. In this week's edition, we've got free 2-way SMS, message templates and team hand-offs, plus some extra goodies.

Veterinary telemedicine goes beyond the diagnosis, treatment and prevention of disease from afar. Veterinary teams have varying perspectives of the impact it could have on their day to day and how it could ultimately end up benefiting patients.

Self-care must be a priority for veterinary professionals. In this lecture, we’ll discuss how to recognize signs of burnout in ourselves and our team. We will also discuss how to recover from burnout and prevention strategies, including the essential tools of boundaries and resiliency.

When you're looking at setting up your clinic, break it down and keep it as simple as possible. Here are the six P's that you need to think about when starting your own clinic.

Setting up a new veterinary practice is an exciting challenge for the entrepreneurs taking that leap. Here's the opinions from some industry experts to get you started.

It can be easy to think about how we can advocate for our patients in end of life situations or cases where financial constraints affect the treatment plan, but advocacy goes beyond these situations.

In this live session, Dr Thom Jenkins will explore tools and frameworks to address why the average veterinary team experience does not live up to the delightful customer experiences they are expected to deliver.