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From Clients to Advocates: A PetsApp Customer Success Master Class ⭐️

Cultivating a seamless transition amidst change, fostering vibrant user communities, and harnessing the power of Net Promoter Score (NPS) - join our panel of veterinary experts as they unravel the intricacies of achieving a 5/5 status from pet owners every time. Discover actionable insights that will revolutionize your approach to customer engagement and satisfaction

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AI 101: What You Need to Know About AI in Veterinary Medicine 👾

Artificial intelligence is already seamlessly integrated into many areas of our lives. Our professional lives will soon be similar, with the enormous potential of AI to impact veterinary education, practice workflows, diagnosis and treatment of disease, the health of our patients, and wellbeing of our teams. But what do we need to know about this new technology to ensure these impacts are positive and that the benefits of this technology outweigh the risks.

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The EQ Advantage: Leveraging Emotional Intelligence for Innovation in Veterinary Culture 🐙

Be one of the first few to get an early bird ticket to our webinar on Wednesday 9th August with our panel expert speakers on emotional intelligence in veterinary. Joining us, we have Olivia Oginska – veterinarian, speaker, positive psychology coach, a certified workplace conflict mediator and an emotional intelligence specialist, Sonja Olson – founder of wellness platform, Heartstorming Wellness, and Sophie Eaden – an equine veterinarian and a lecturer in Veterinary Clinical Practice.

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Financial Freedom For Vets: 5 Ways to Achieve Immediate Profitability from Your Practice 🦅

Most vets work far too hard for far too many hours for far too little return. The principle cause of this is vets’ failure to charge profitably for their professional time. Often they don’t know what their professional time is worth except in terms of the consultation or surgical fee and these are often determined by what other practices charge rather than based on the needs of the practice finances and profitability.

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Empowering Sustainable Vet Practices: Building A Greener Future Through Partnership 🍀

The veterinary profession is increasingly motivated to improve sustainability in all areas of practice. We’ve made great steps forward in some places, whilst in others we face complex challenges as we balance our desire to give the best care to our patients with our potential impact on the world around us. Practices can only do so much alone, and having sustainability in mind when choosing partners and products is becoming increasingly important.

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Veterinary Growth Hacks: Tips For Scalable Success 📈

Built by UK Vet Dr. Thom Jenkins, PetsApp’s driving force is his unwavering belief that the local vet is best placed to look after and serve the needs of any pet. However, often, any increase in patient advocacy comes at the sacrifice of the team. Realising that the power of the appointment needed to shift, he set about creating the app.

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Pioneering Women in Veterinary: International Women's Day 🌟 In Association with SPVS

SPVS and PetsApp Come Together to Celebrate Women in Veterinary for International Women’s Day Tune in on International Women’s Day. Chairing the session, Ami Sawran will be joined by panelists Angela Jones (Clinical Director, The George Equine Clinic), Kerrie Hedley (COO, XLVets) and Dr. Donita McCants (Founding Vet, Veterinary Concierge Services). Sharing their stories, the panel aims to use their personal experiences to give advice and guidance on best outcomes for individuals in the veterinary community, seeking support and employers wanting to do better.

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High Touch & High Tech: Using Tech to Enhance the Client Bond ⚡️

With all of the new “toys” available, sometimes we lose sight of the fact that it isn't the toys but the pet that we should be focusing on. If we look at these new high tech resources as aids to help us provide better care for our patients, they are no longer just tools but a means for pets to live more comfortable and happier lives.

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Nurse Clinics for Geriatrics: Assisting owners with the QOL evaluation 🦉

Do you run Geriatric Nurse Clinics in your practice? Do you want to start or refresh your current protocols? Beth will take you though why these clinics can benefit your patients, your clients and you, the veterinary nurse! Beth will talk to you about how to communicate before, during and after the clinic and how that can be continued beyond the clinic itself.

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