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Carving Out Your Own Career in Veterinary

A common theme this month has been the need for change within veterinary when it comes to how we recruit and retain our veterinary teams. With lots of talk both around how to attract the right candidates as well as how to carve out your own career in veterinary that is bespoke to you.

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AI: 5 Tips for Veterinary Professionals

Never has the field of veterinary medicine evolved as fast as it was forced to over the past decade. Much like the veterinary industry, the power of Artificial Intelligence (AI) is constantly growing. In today’s blog post, using insights from the pack we discuss 5 tips for veterinary professionals and the people and pets they serve .

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Pioneering Women in Veterinary: International Women's Day 🌟 In Association with SPVS

SPVS and PetsApp Come Together to Celebrate Women in Veterinary for International Women’s Day Tune in on International Women’s Day. Chairing the session, Ami Sawran will be joined by panelists Angela Jones (Clinical Director, The George Equine Clinic), Kerrie Hedley (COO, XLVets) and Dr. Donita McCants (Founding Vet, Veterinary Concierge Services). Sharing their stories, the panel aims to use their personal experiences to give advice and guidance on best outcomes for individuals in the veterinary community, seeking support and employers wanting to do better.

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Maximise Client Retention Without Increasing Team Workload

It’s that age old question; how do we get more, without doing more? But could it be that the greatest hack there is you already have in your arsenal? Mastering pet owner communication through utilising reminders is a great way to get yourself in front of your clients without having to physically place yourself in front of them!

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Client Data and Privacy: Does PetsApp Own Your Clinic Data?

As more and more clinics switch to a hybrid online-to-offline offering to better serve their clients, fear around access, use and even ownership of private data has understandably also increased. As both service providers and service users it is good practice to maintain a high level of vigilance in protecting both your own privacy and the privacy of others. To address these concerns around client data, privacy, and ownership of clinic data the PetsApp pack have come together to create this easy-read article on client data and privacy to give you full clarity around permissions and data ownership.

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From Transactions to Relationships: Embracing the Membership Economy

Moving from transactions to relationships means shifting from a transactional way of doing business, where the primary focus moves from a one-time exchange of goods or services for money, to a more engaged approach, where the goal is to build long-term, mutually beneficial relationships with clients, often through the use of memberships or subscriptions.

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How to Use Tech to Enhance the Client Bond

How to use tech to enhance the client bond has become a hot topic in recent years and never more so than within the pet healthcare industry. In a recent webinar with PetsApp, Peter Weinstein the executive director of the Southern California Veterinary Medical Association and a veterinary coach at Simple Solutions for Vets discussed how to use tech to enhance the client bond.

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High Touch & High Tech: Using Tech to Enhance the Client Bond ⚡️

With all of the new “toys” available, sometimes we lose sight of the fact that it isn't the toys but the pet that we should be focusing on. If we look at these new high tech resources as aids to help us provide better care for our patients, they are no longer just tools but a means for pets to live more comfortable and happier lives.

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Nurse Clinics for Geriatrics: Assisting owners with the QOL evaluation 🦉

Do you run Geriatric Nurse Clinics in your practice? Do you want to start or refresh your current protocols? Beth will take you though why these clinics can benefit your patients, your clients and you, the veterinary nurse! Beth will talk to you about how to communicate before, during and after the clinic and how that can be continued beyond the clinic itself.

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Veterinary Fees: Valuing your professional services 🐶

Wondering whether you've priced your services appropriately and consistently for your clinical time? How do you ensure hard-earned profit isn't being absorbed by the current increases in energy costs, pay rises, equipment purchases and drug prices? How do you best engage with your clients should they challenge you about changes to your pricing structures?

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Veterinary Startups: Scaling without spending a penny 📈

We're kickstarting a brand new series based on Veterinary Startups – for those who are considering or have already built their new practice, this is for you! We'll be speaking to Practice Directors who have recently established their footing and want to share their experiences, with all the highs and lows of starting your own business.

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Co-Ownership 🤝 a new approach on how to run vet practices

You might have heard of Co-ownership in veterinary practices – some have described it as being akin to getting married (pass me the toothpaste, will you?). You might even be considering switching to a Co-ownership partnership, but need to hear more from practices that have successfully implemented this. We're collaborating with Pennard Vets, one of very few practices to be owned by an employee ownership trust, meaning their employees are shareholders and take a share of profits. Matt Flann and Caroline Collins will be joining us to share their experience of a Co-ownership clinic.

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