Loyalty Plans: A Guide to Doing Them Right

Loyalty Plans

The first of a series of free, easy to digest guides from the PetsApp Together Academy, delivered by the PetsApp pack. Learn how to foster customer loyalty, increase customer satisfaction, and drive repeat business through offering a fully tailorable loyalty program that allows your customers to earn points with each qualified transaction they make within your practice.

Your full guide comes with access to watch our loyalty plan, micro burst session on demand as well as additional key learning materials and articles. Each piece of content within this guide takes less than 3 minutes of your time, allowing you to learn on the go, whenever you've a spare 3 minutes.

Let the pack help you get on your way to gaining back 3 hours every single day, increasing your revenue by +20% and reducing your missed call rates by as much as 85%.

Key learning objectives:

🔦 Learn how to become a 'Loyalty Leader': This quick guided session will show you how to effectively generate recurring revenue whilst also boosting client satisfaction.

📈 Boost Profits: Harvard Business Review's recent report on research conducted by Frederick F. Reichheld highlighted how the use of loyalty plans across multiple industries has seen businesses boost profits by almost 100% through simply retaining just 5% more of their customers by using loyalty plans.

✅ Top hacks for retaining clients: Keep clients bonded to your clinic and stop them from 'shopping around' by learning how to launch your tailored loyalty plans right!

Meet the pack

With decades of experience within the veterinary and pet care communities, the PetsApp pack boast a whole variety of expertise. This guide has been put together for you by Jerica Tarquinio (Vet Tech and PetsApp CSM) and Dr. Jessica May (Vet and PetsApp CSM)

Enjoyed this session, why not also try the Together Academy guide to Wellness plans.