Resources
Ideas and advice for veterinary teams
Articles, webinars, podcasts and events from PetsApp Together: practical help on client care, efficiency and growing your practice.
The Ultimate Question - Exploring Net Promoter ScoreTake a deep dive in to what a Net Promoter Score (NPS) is, and what investigating it can mean for your veterinary clinic.Read more 
Better Than Amazon: The Hidden Costs of EverythingAmazon is also known as “The Everything Store” because of its extreme breadth of range. Your veterinary clinic, though, is not an everything store. It’s the exactly-what-your-pet-needs store.Read more Clients Are Always Right… If You Have The Right ClientsIn the world of veterinary business, managers and employees strive for excellent customer service, for pleasing clients and, thus, obtaining good patient care and profit for the business.Watch the webinar 
PetsApp Podcast - Experience Engineering for Veterinary Clinics, with Kate & Howard, Village VetWhat can we learn from thinking about clinics from the end-users perspective - the pet owner - and what does top quality veterinary service look like?Listen to the episode Webinar - Is Your Business a Cat or a Dog?Mutability has been in the news recently as we face the new coronavirus variant. However, mutability is as much the solution as it is the problem.Watch the webinar The Great Veterinary Pub QuizCan your clinic team outsmart the PetsApp pack? It's like the veterinary equivalent of The Chase - only on Zoom and without a significant cash prize.See the event PetsApp Podcast - What does the future of leadership in veterinary look like? with Adrian Nelson-PrattThom and this week's guest - Adrian, from Emerge Veterinary - dig in to the effect of the pandemic on veterinary leadership, how to resolve a leadership vacuum, and the importance of maintaining a growth mindset.Listen to the episode PetsApp Evening Demo #2Join us - Tuesday February 2nd - for a PetsApp evening demo. Text Chat | Video Consults | Digital Payments | Appointment Booking | Campaigns & more!See the event 
We're Sponsoring The Big Student Careers Fair!Join the 1st Big Student Careers Fair built by Veterinary Students for Veterinary Students, with a little help from the team behind the Global Veterinary Careers Summit.See the event PetsApp Community Bake-Along - with Rosie Brandreth-PoynterJoin Bake-Off's Rosie Brandreth-Poynter and the PetsApp pack as we while away the Sunday hours baking up a storm. Family-friendly; time to get stuck in!See the event 
PetsApp Podcast - A few words on Burnout, with Dr Ivan ZakThom chats to Dr. Ivan Zakharenkov (CEO, Veterinary Integration Solutions) about burnout - its effect on veterinary teams, who is most affected, and most importantly how organisations can reduce its damaging impact.Listen to the episode The Irresistible Magic of StorytellingStorytelling - a powerful tool for veterinarians. Let Jessica tell you more - and help you build your client's trust and respect!Watch the webinar Nothing on this topic on this page. Show all topics
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