Resources
Ideas and advice for veterinary teams
Articles, webinars, podcasts and events from PetsApp Together: practical help on client care, efficiency and growing your practice.
Three Rings: The Tyranny of the TelephoneNo matter what you’re doing you’ve got three rings to answer it. Three rings or else the pet on the other end of the phone, who might be bleeding out at exactly this moment for all you know, might not get the care they…Read more 
Veterinary Pricing: A Behavioural Psychology ApproachIn this webinar, Dr Maciej Kraus will share his 15 years of pricing experience with you, followed by a live Q&A.Watch the webinar 
The Global Veterinary Careers SummitIn this TED-style talk, PetsApp Co-founder and vet, Thom Jenkins, shares his career-story to-date and the founding story of PetsApp, as well as what drives him personally.See the event Client Communication in a Post Covid-19 WorldJudging by what’s been happening over the past few months, client communications are now going to consist entirely of vets giving video consults, right?Read more Making lameness video consults workThe aim of this webinar is to discuss ways of improving the remote consultation process and to outline a system for remote assessment of a lame patient comprising 7 distinct elements.Watch the webinar Veterinary Telemedicine: A Practitioner's GuideWe should take a moment for collective pause, a collective deep breath-in - to explore the why, the what and, importantly, the how of veterinary telemedicine.Read more OpenRoom Talks Podcast - Digital Strategy at Pets'n'VetsIn this, the first episode of OpenRoom Talks, Keyana is joined by Mike Jackson (Partner, the Pets'n'Vets Family) and Thom Jenkins (CEO & Co-Founder, PetsApp).Listen to the episode 
Online and Offline: Why are both equally Important?Before we started building PetsApp, we surveyed over 200 pet owners in order to learn, sure, but more than anything for me it was to challenge the biases and assumptions I had developed as a vet and pet owner myself.Read more Goldilocks Goes DigitalAt PetsApp we believe in the strength of the human-animal bond, and we believe that - deployed correctly - technology can help enhance that bond.Read more Old MacDonald had a Veterinary ClinicWhat does your customer journey look like? I feel certain it would have a little something to do with a famed mantra: EIEI-O.Read more Is Your Business a Cat or a Dog?Tech provides the impetus for a veterinary business to evolve. Does that mean that bringing on PetsApp makes your clinic more of a cat, or a dog?Read more Nothing on this topic on this page. Show all topics
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