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Ideas and advice for veterinary teams

Articles, webinars, podcasts and events from PetsApp Together: practical help on client care, efficiency and growing your practice.

Featured webinarApril 25, 2026Competition and Marketing Authority Remedies: The Final Countdown for Veterinary TeamsThe Competition and Markets Authority’s final report (March 2026) signals a major shift for veterinary practices, bringing greater transparency, increased scrutiny on pricing, and a more empowered, comparison-driven…Watch the webinar
WebinarOn demand
PetsApp Integrations: A Complete Guide to Our Veterinary Software PartnersPetsApp integrates with supported veterinary Practice Management Systems (PMS) to help practices streamline appointment booking, automate client communications and improve workflows.Read more AI Appointment Booking for Veterinary Practices: Smarter Bookings for ClientsWe all know why we ask pet owners to select an "appointment reason" when booking a visit online. However, it's not always obvious to owners.Read more Veterinary Practice Management: Why Your Booking Process Shapes Clinic CultureThe whole package makes a difference, not only to your client journey but to how valued both your veterinary team and clients feel too.A recent study (published in Applied Psychology) on motivation showed that every…Read more How to Market Your Veterinary Clinic: A Post CMA GuideWord of mouth has always been the strongest driver of growth. And now is no different, except that recommendations, trust and the perception of value and convenience are all garnered digitally.Read more Pandemic Pets: How to Re-Engage COVID-Boom ClientsThe so-called “pandemic pet boom” has now matured into something very different: a senior pet wave.Read more Doing Well by Doing Good in Veterinary Medicine: A Smarter Veterinary Practice Strategy"Do well, by doing good!" It’s a phrase that feels instinctively right in veterinary medicine. It reflects why many people entered the profession in the first place.Read more Human Behaviour Change: Myths and MotivationsJoin pack member Naomi for this candid catch up with Jo White and Suzanne Rogers, co-founders of Human Behaviour Change for Life, their journeys have been (by their own admission) “wiggly.” But those winding paths have…Listen to the episode Tomorrow's WOW: What actually generates 5 star reviews for veterinary clinics?You've heard of doom scrolling - something the current media climate leads us into doing far too much.Read more Behaviour Change in Veterinary Teams (and Beyond)In the world of animal health and welfare, one common factor is that there’s no such thing as a “straight-line” career for most veterinary professionals.Read more The Veterinary Client Journey: How Practices Can Turn Everyday Care Into “WOW” ExperiencesDiscover how to optimise the veterinary client journey and turn every visit into a five-star experience.Read more Marketing Mindset: Culture Versus CampaignsWhat if your most powerful marketing strategy isn’t a campaign, but the culture you create?Read more Christmas with Pets can be Problematic: Make Educating Pet Owners Fun and EngagingChristmas with pets can be chaotic. Curious cats hunting down tinsel, kids stealing and sharing chocolate, and ham-loving pups plotting their next illegal feast.Read more