Kennisbank
Ideeën en advies voor praktijkteams
Artikelen, webinars, podcasts en evenementen van PetsApp Together: praktische hulp bij klantcontact, efficiëntie en de groei van je praktijk.
The Ultimate Question - Exploring Net Promoter ScoreTake a deep dive in to what a Net Promoter Score (NPS) is, and what investigating it can mean for your veterinary clinic.Lees meer 
Better Than Amazon: The Hidden Costs of EverythingAmazon is also known as “The Everything Store” because of its extreme breadth of range. Your veterinary clinic, though, is not an everything store. It’s the exactly-what-your-pet-needs store.Lees meer Clients Are Always Right… If You Have The Right ClientsIn the world of veterinary business, managers and employees strive for excellent customer service, for pleasing clients and, thus, obtaining good patient care and profit for the business.Bekijk het webinar 
PetsApp Podcast - Experience Engineering for Veterinary Clinics, with Kate & Howard, Village VetWhat can we learn from thinking about clinics from the end-users perspective - the pet owner - and what does top quality veterinary service look like?Luister de aflevering Webinar - Is Your Business a Cat or a Dog?Mutability has been in the news recently as we face the new coronavirus variant. However, mutability is as much the solution as it is the problem.Bekijk het webinar The Great Veterinary Pub QuizCan your clinic team outsmart the PetsApp pack? It's like the veterinary equivalent of The Chase - only on Zoom and without a significant cash prize.Bekijk het evenement PetsApp Podcast - What does the future of leadership in veterinary look like? with Adrian Nelson-PrattThom and this week's guest - Adrian, from Emerge Veterinary - dig in to the effect of the pandemic on veterinary leadership, how to resolve a leadership vacuum, and the importance of maintaining a growth mindset.Luister de aflevering PetsApp Evening Demo #2Join us - Tuesday February 2nd - for a PetsApp evening demo. Text Chat | Video Consults | Digital Payments | Appointment Booking | Campaigns & more!Bekijk het evenement 
We're Sponsoring The Big Student Careers Fair!Join the 1st Big Student Careers Fair built by Veterinary Students for Veterinary Students, with a little help from the team behind the Global Veterinary Careers Summit.Bekijk het evenement PetsApp Community Bake-Along - with Rosie Brandreth-PoynterJoin Bake-Off's Rosie Brandreth-Poynter and the PetsApp pack as we while away the Sunday hours baking up a storm. Family-friendly; time to get stuck in!Bekijk het evenement 
PetsApp Podcast - A few words on Burnout, with Dr Ivan ZakThom chats to Dr. Ivan Zakharenkov (CEO, Veterinary Integration Solutions) about burnout - its effect on veterinary teams, who is most affected, and most importantly how organisations can reduce its damaging impact.Luister de aflevering The Irresistible Magic of StorytellingStorytelling - a powerful tool for veterinarians. Let Jessica tell you more - and help you build your client's trust and respect!Bekijk het webinar Niets over dit onderwerp op deze pagina. Toon alle onderwerpen
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