Skip to content

Get paid from the conversation

Send a payment request from the chat and it goes to the client over the same channel as the conversation: the PetsApp app, SMS, WhatsApp or your website chat. They pay by card or Apple Pay, and the payment shows as received in the thread.

Biscuit · Hannah Pricevia WhatsApp
Hi Hannah, Biscuit’s all done for today. I’ve sent the payment request for his visit below.
Payment requestRequested by Dr Patel$52.05
Paid, thank you!
Request paymentReply on WhatsApp…
Card or Apple Pay

A few taps from request to paid

Clients open the request and pay by card or Apple Pay on the spot. In the PetsApp app they can use a saved card. No call to the front desk, no card details read out over the phone.

  • Card and Apple Pay payments
  • Saved cards in the PetsApp app
  • The payment shows as received in the chat
Pay Sackets Harbor Vets
Amount due$52.05Requested by Dr Patel
Card ending 4242Saved card
Pay $52.05Apple Pay Secure card payment
PaymentsRequestedPaid
Total$348.38
Tom Reid · LunaRequested by Dr Patel · today
$232.75Requested
Priya Shah · CloverRequested by Dr Lewis · today
$67.50Requested
Owen Hughes · BrambleRequested by Dr Patel · yesterday
$48.13Requested
Marked as auditedHannah Price · $52.05 paid
Your payments

Every request and payment in one place

Your dashboard lists the payments you’ve requested that haven’t been paid yet, with the total, and every payment that has. Mark payments as audited once you’ve reconciled them.

  • Unpaid requests in one list, with the total
  • Paid payments in their own list, to mark as audited once reconciled
  • Payments written back to supported PIMS, plus payout reports
How it works

From request to paid in three steps

1RequestSend a payment request from the client’s chat, in the app, by SMS or on WhatsApp.
2PayThe client pays by card or Apple Pay on their phone, wherever they are.
3ReconcileThe payment shows as received in the chat and in your payments list, ready to mark as audited.

Ready to transform your veterinary practice?

Book a personalized call and we’ll walk you through PetsApp with your clinic’s day in mind.

Book a demo