Reward the clients who keep coming back
Clients earn points automatically for what they spend at your practice, then put them toward rewards you choose. Every client’s balance and points history sit in their record, so the whole team can see where each client stands.
Loyalty · Sackets Harbor Vets
HP
Hannah PriceCurrent balance
340points Redeem a reward Add points Remove points
Points history
Automatic · Exam and vaccinesBiscuit · from your PIMS invoice
+54Automatic · Flea & heartwormBiscuit · includes bonus points
+80Manual adjustmentAdded by Dr Patel
+25Reward redeemed · Free nail trimAt the front desk
−400Your program
Choose what earns points and what they buy
Set how many points clients earn for what they spend, add bonus points on the products and treatments you want to promote, then pick the rewards and what each one costs, from a free nail trim to a discount on a dental cleaning.
- Points from what clients spend, read from your PIMS invoices
- Bonus points on the products and treatments you choose
- Rewards and the points they cost, set by you
- Points added or removed by your team when needed
Loyalty program
Clients earnRewards
What clients spendRead from your PIMS invoices
1 point per $1Bonus · Dental cleaningTreatment you chose
+100Bonus · Flea & heartwormProduct you chose
+50Free nail trim400 points
$13 off a dental800 points
Free bag of food1,200 points
+ Add reward
Sackets Harbor VetsYour rewards
Points34060 more for a free nail trim
$6 off a visit200 pointsUnlocked
Free nail trim400 points60 to go
$13 off a dental800 points460 to go
In the app
Show clients how close they are to a reward
In the PetsApp app, clients see their points balance, their progress to the next reward and the rewards they’ve unlocked. When they want to use one, your team redeems it at the front desk from the client’s record.
- Points balance and progress to the next reward in the app
- Unlocked rewards listed in the app
- Rewards redeemed by your team at the front desk
How it works
From first visit to free nail trim in three steps
1Set upPick the rewards, what each one costs and which products and treatments earn bonus points.
2EarnClients collect points automatically from what they spend at your practice.
3RedeemClients see their unlocked rewards in the app, and your team redeems them at the front desk.
