Reminders that bring pets back on time
Vaccine, flea, tick and heartworm prevention, appointment and custom reminders go out on their own, written in your words and sent on the schedule you set. Fewer missed visits, and fewer calls to make.
Fewer missed visits. Fewer calls to make.
Timed the way your practice works
Give each reminder one or more sends before or after the due date or appointment, each on its own channels, and the time of day it goes out. For vaccines and flea, tick and heartworm prevention, PetsApp works out the due date from your PIMS purchase history and the dosing interval you set. Appointment and PIMS reminders come straight from your PIMS.
- Vaccine, flea, tick and heartworm prevention, appointment, attendance confirmation, PIMS and custom reminders
- Sent by SMS, email or push notification, chosen for each send
- No reminder for clients who already have an appointment booked, checked before every send
- 4 weeks before the due dateFirst reminderSMSEmail
- 1 week beforeSecond reminderPush notification
- 2 weeks afterOverdue nudgeEmail
Hi Client first name, Pet name’s Vaccine is due on Due date. Book online: Booking link
Sackets Harbor Vets
Written in your words, ready to act on
Start from our default templates or write your own. Merge fields fill in the client, the pet, the vaccine or product, the due date and a booking link. Every reminder ends with one call to action, and you choose which for each reminder: book an appointment, reply in chat, open a link or join a wellness plan.
- Merge fields for client first name, pet name, vaccine or product, due date and booking link
- Any call to action on any reminder: book an appointment, reply in chat, open a link or join a wellness plan
- A preview of every message, with an SMS segment counter
- Clients can reply in chat, or order medication from a reminder where you’ve set it up
See what went out, and what didn’t
A send log lists every reminder by client, with the channel and whether it was sent or failed, so you can see which clients need new contact details. Each reminder campaign shows its send and open rates.
- Sent or failed, for every client and channel
- The clients whose contact details need updating
- Send and open rates for every reminder campaign
