Resources
Ideas and advice for veterinary teams
Articles, webinars, podcasts and events from PetsApp Together: practical help on client care, efficiency and growing your practice.
Moving From Change Management to Change LeadershipTo offer best patient service and stay competitive, it’s essential to know how to prime your clinic to evolve and adapt.Watch the webinar 
New clinics, new services - extending your veterinary practiceThe road to opening a new practice can be one laiden with obstacles, so PetsApp and our panel of veterinary experts are on hand to answer burning questions you might have about launching a new commercial enterprise.Watch the webinar 
Click-and-collect orders - remote prescription servicesVeterinary clinics have found a way to provide click and collect prescriptions - reducing stock waste, improving cash flow, and increasing compliance.Read more 
Better - and easier - veterinary inpatient care (now virtual!)Inpatient updates present a difficult challenge for the modern veterinary clinic. Using PetsApp, clinics are now sending inpatient updates through our virtual vet platform - making things that little bit easier.Read more Ireland's Trading Online Voucher - Half price PetsApp? Time to grow online!PetsApp can help grow your veterinary business online in Ireland thanks to our leading client engagement and communication platform for veterinary clinics.Read more Life Cycle of a Pet: A Fireside ChatWe're going investigate how building a community-focused veterinary practice can look after pets whilst alleviating the pressure for teams to innovate on-the-spot.Watch the webinar PetsApp Podcast - Veterinary Practice Design - opportunities and challenges, with Melanie O'Donoghue RVNThom is joined by this week's guest, Melanie O'Donoughue (Founder, VetAssist). In this week's episode, they discuss Melanie's unique career story; her experience in veterinary practice design; and how the global…Listen to the episode The smarter way to chat - PetsApp Web and Widget now launchedOur latest enhancements have aimed to lower the barrier to access to pet health care.Read more Joining up online-to-offline customer experiences, A How To - with the BVRA & Pennard VetsAlthough COVID has driven many practices to engaging with their clients using Telehealth technologies, some practices and practitioners have been more hesitant to adopt – and retain – these than others.Watch the webinar Forget Satisfaction, Don’t Wow, Be Better Enough“Customer wow” is fickle. Satisfaction sets the bar too low to be a reliable predictor of success. So what now?Read more A New Humanity: Digital Body Language & Why It's ImportantWe live online now, and the right attitude towards how you portray yourself over social media, apps and messaging could mean the difference between success and failure.Read more Customer Effort Score: Transactional Vs Relational FeedbackWe're a huge believer in the value of Customer Effort Score here at PetsApp. See why it's important to track, as Thom explains its' extraordinary business value.Read more Nothing on this topic on this page. Show all topics
Community
Learn with PetsApp Together
Free access to our learning library, training academy and CE-accredited events, for every vet, vet tech and front desk team member.
Join the community