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Artikelen, webinars, podcasts en evenementen van PetsApp Together: praktische hulp bij klantcontact, efficiëntie en de groei van je praktijk.

Moving From Change Management to Change LeadershipTo offer best patient service and stay competitive, it’s essential to know how to prime your clinic to evolve and adapt.Bekijk het webinar New clinics, new services - extending your veterinary practiceThe road to opening a new practice can be one laiden with obstacles, so PetsApp and our panel of veterinary experts are on hand to answer burning questions you might have about launching a new commercial enterprise.Bekijk het webinar Click-and-collect orders - remote prescription servicesVeterinary clinics have found a way to provide click and collect prescriptions - reducing stock waste, improving cash flow, and increasing compliance.Lees meer Better - and easier - veterinary inpatient care (now virtual!)Inpatient updates present a difficult challenge for the modern veterinary clinic. Using PetsApp, clinics are now sending inpatient updates through our virtual vet platform - making things that little bit easier.Lees meer Ireland's Trading Online Voucher - Half price PetsApp? Time to grow online!PetsApp can help grow your veterinary business online in Ireland thanks to our leading client engagement and communication platform for veterinary clinics.Lees meer Life Cycle of a Pet: A Fireside ChatWe're going investigate how building a community-focused veterinary practice can look after pets whilst alleviating the pressure for teams to innovate on-the-spot.Bekijk het webinar PetsApp Podcast - Veterinary Practice Design - opportunities and challenges, with Melanie O'Donoghue RVNThom is joined by this week's guest, Melanie O'Donoughue (Founder, VetAssist). In this week's episode, they discuss Melanie's unique career story; her experience in veterinary practice design; and how the global…Luister de aflevering The smarter way to chat - PetsApp Web and Widget now launchedOur latest enhancements have aimed to lower the barrier to access to pet health care.Lees meer Joining up online-to-offline customer experiences, A How To - with the BVRA & Pennard VetsAlthough COVID has driven many practices to engaging with their clients using Telehealth technologies, some practices and practitioners have been more hesitant to adopt – and retain – these than others.Bekijk het webinar Forget Satisfaction, Don’t Wow, Be Better Enough“Customer wow” is fickle. Satisfaction sets the bar too low to be a reliable predictor of success. So what now?Lees meer A New Humanity: Digital Body Language & Why It's ImportantWe live online now, and the right attitude towards how you portray yourself over social media, apps and messaging could mean the difference between success and failure.Lees meer Customer Effort Score: Transactional Vs Relational FeedbackWe're a huge believer in the value of Customer Effort Score here at PetsApp. See why it's important to track, as Thom explains its' extraordinary business value.Lees meer
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