Resources
Ideas and advice for veterinary teams
Articles, webinars, podcasts and events from PetsApp Together: practical help on client care, efficiency and growing your practice.
WeCARE: A Simple Five-Step Approach to Veterinary ConsultationsWeCARE is a simple, memorable structure to help veterinary professionals deliver more effective and empathetic consultations, without losing efficiency.Read more How to Prevent Missed Billing: The Hidden Financial Toll of Missed Charges in Veterinary ClinicsMissed billing in veterinary clinics can be a silent revenue leak. Think of the times a busy vet forgets to charge for a dispensed medication, or a diagnostic test gets left off the invoice – each instance seems minor…Read more 
PetsApp Widget Gets Smarter: Contact Capture and Messaging Handoff Now Available Free for All ClinicsPetsApp has just rolled out a powerful update to its website widget, aimed at helping veterinary clinics reduce missed chats, build stronger client relationships, and boost new registrations.Read more Introducing PetsApp's AI Scribe: A Game-Changing, Note-Taking Assistant for Veterinary TeamsPetsApp AI Scribe uses real-time voice transcription and smart language generation to instantly produce: Professionally structured SOAP notes Clear, client-friendly summaries that avoid jargon Editable templates that…Read more 
Pets, Prescriptions & Purpose: The Story of 6 Stakeholders & the CMAJoin Doctors Angela Jones BVSc Cert AVP (EM) MRCVS and Emma Pemberthy MA (Cantab) BVM BVS MRCVS in our latest PetsApp Together webinar in partnership with SPVS.Watch the webinar The Power of PetsApp AI Scribe: An Exclusive Walk Through with Dr. Thom JenkinsLock in your exclusive access to the all new PetsApp AI Scribe, an innovative new feature designed to automate veterinary note-taking and enhance client communication, brought to you by the pack who built PetsApp…Watch the webinar 21st Century Client Expectations: How to Keep Up (and Get Ahead)Following the success of his standout session: Challenging Assumptions Around AI: What Do 21st Century Clients, delivered live at SPVS Congress earlier this year, Dr.Watch the webinar 
The Essential Veterinary Start Up Guide: Everything You Need to Know to GrowYour website is often the first impression pet owners get. If it’s clunky, outdated or hard to navigate it’s time for a change.Read more 
PetsApp Together Podcast: With Natalie Morris-Webb of Malthouse VetsNatalie opens up about the importance of advocating for your local veterinary community—not just for your practice, but for the people and pets who rely on you.Listen to the episode Mastering Your Social Media Strategy: 5 Engaging Post Ideas for Busy Veterinary TeamsLet’s face it: in 2025, if your veterinary clinic isn’t building a presence on social, you’re already behind.Read more From Front Desk to Front of House: Why Being the Voice of PetsApp Feels a Lot Like Being a Veterinary ReceptionistUtilising AI Correctly Can Help Prevent Burn Out! But what if there was a way to do more, without burning out? What if you could multiply the number of hands you have on deck without hiring a full new team?Read more Protect Our Veterinary Receptionists: Upon Whom so Much DependsSo much depends upon a red wheel barrow glazed with rain water beside the white chickens It’s a short one and asks more questions than it answers really.Read more Nothing on this topic on this page. Show all topics
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