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Ideeën en advies voor praktijkteams

Artikelen, webinars, podcasts en evenementen van PetsApp Together: praktische hulp bij klantcontact, efficiëntie en de groei van je praktijk.

Three Rings: The Tyranny of the TelephoneNo matter what you’re doing you’ve got three rings to answer it. Three rings or else the pet on the other end of the phone, who might be bleeding out at exactly this moment for all you know, might not get the care they…Lees meer Veterinary Pricing: A Behavioural Psychology ApproachIn this webinar, Dr Maciej Kraus will share his 15 years of pricing experience with you, followed by a live Q&A.Bekijk het webinar The Global Veterinary Careers SummitIn this TED-style talk, PetsApp Co-founder and vet, Thom Jenkins, shares his career-story to-date and the founding story of PetsApp, as well as what drives him personally.Bekijk het evenement Client Communication in a Post Covid-19 WorldJudging by what’s been happening over the past few months, client communications are now going to consist entirely of vets giving video consults, right?Lees meer Making lameness video consults workThe aim of this webinar is to discuss ways of improving the remote consultation process and to outline a system for remote assessment of a lame patient comprising 7 distinct elements.Bekijk het webinar Veterinary Telemedicine: A Practitioner's GuideWe should take a moment for collective pause, a collective deep breath-in - to explore the why, the what and, importantly, the how of veterinary telemedicine.Lees meer OpenRoom Talks Podcast - Digital Strategy at Pets'n'VetsIn this, the first episode of OpenRoom Talks, Keyana is joined by Mike Jackson (Partner, the Pets'n'Vets Family) and Thom Jenkins (CEO & Co-Founder, PetsApp).Luister de aflevering Online and Offline: Why are both equally Important?Before we started building PetsApp, we surveyed over 200 pet owners in order to learn, sure, but more than anything for me it was to challenge the biases and assumptions I had developed as a vet and pet owner myself.Lees meer Goldilocks Goes DigitalAt PetsApp we believe in the strength of the human-animal bond, and we believe that - deployed correctly - technology can help enhance that bond.Lees meer Old MacDonald had a Veterinary ClinicWhat does your customer journey look like? I feel certain it would have a little something to do with a famed mantra: EIEI-O.Lees meer Is Your Business a Cat or a Dog?Tech provides the impetus for a veterinary business to evolve. Does that mean that bringing on PetsApp makes your clinic more of a cat, or a dog?Lees meer
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