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At our first ever community get together at Somerford Hall, back in May, Vet Times Editor James Westgate joined the pack to interview Cofounder and CEO Dr Thom Jenkins on PetsApp’s new initiative and it’s ever-growing community.

This week, Thom is joined by Carla Finzel, qualified vet nurse and Alison Lambert, founder of OnSwitch. In this episode, they discuss: 💭 What is a District Veterinary Nurse? 👩‍⚕️ The Role of the District Veterinary Nurse and much more!

Be aware of the implications of being a leader in the veterinary profession

In the face of the current retention crisis in our industry, veterinary leaders seek new ways of taking care of their teams, promoting wellbeing and creating a culture in which veterinary professionals can not only survive, but also thrive.

We're updating PetsApp every week, so there's always a reason to get in touch to find out what's new. In this week's edition, we've got free 2-way SMS, message templates and team hand-offs, plus some extra goodies.

In this live session, Dr Thom Jenkins will explore tools and frameworks to address why the average veterinary team experience does not live up to the delightful customer experiences they are expected to deliver.

The veterinary profession is facing an unprecedented recruitment crisis, whilst the number of pets across the world grows. It's a tough story to tell - but one that digital solutions can help with.

Data, big data, AI, machine learning – we’re bombarded with the constant promise of how data will continue to transform pet health and the veterinary industry. Join two data-savvy industry veterinarians as they talk about their understanding of the current state of data in veterinary medicine, what we might expect to see, and the actions we, as an industry and as a profession, must take.

Veterinary clinics have found a way to provide click and collect prescriptions - reducing stock waste, improving cash flow, and increasing compliance. PetsApp allows pets owners to make orders remotely, taking digital payment via the app for the product being ordered at the time of the request.

Thom is joined by this week's guest, Melanie O'Donoughue (Founder, VetAssist). In this week's episode, they discuss Melanie's unique career story; her experience in veterinary practice design; and how the global pandemic has changed the way we think about the in-clinic customer journey.

Join us - Tuesday February 2nd - for a PetsApp evening demo. Text Chat | Video Consults | Digital Payments | Appointment Booking | Campaigns & more!

Thom and Alison discuss how Covid-19 has turned the veterinary profession upside down. Yet lots of the changes we’ve rapidly adopted have brought benefits to clients and practice teams alike. So much so that we should be planning to retain the best bits of these new ways of working in order to further improve the customer experience. The world may have changed, but how clients want their care to feel has not.

Thom and Billa discuss how Billa decided to become a vet. We look at the challenges of being a clinic owner and a veterinarian, and explore the incredibly successful introduction of virtual care at All Pets Vet Care. Finally, we discuss how virtual care is being used as part of preventative health plans.

Thom and Ellie discuss how Ellie decided to become a vet, and her journey to partnership at Castle Vets. We look at the challenges of being a clinic owner and a veterinarian, and explore the incredibly successful introduction of virtual care at Castle Vets. Finally, we discuss how virtual care is particularly relevant to our feline patients

It should go without saying that PetsApp is a company of animal lovers. But what else do we look for in our people? What can you expect if you join the PetsApp pack?

Judging by what’s been happening over the past few months, client communications are now going to consist entirely of vets giving video consults, right?

We should take a moment for collective pause, a collective deep breath-in - to explore the why, the what and, importantly, the how of veterinary telemedicine.

In this, the first episode of OpenRoom Talks, Keyana is joined by Mike Jackson (Partner, the Pets'n'Vets Family) and Thom Jenkins (CEO & Co-Founder, PetsApp).