A bite sized and CE-credited session, covering the ways in which to master the new online-offline veterinary business model and how to strike the perfect balance between quality, cost and convenience in order to revolutionise a clinicās ability to better serve both the needs of its team members and clients, whilst also being able to compete with online disruptors looking to disenfranchise the industry from being able to offer convenient, affordable services at a profit.
Take aways:
š¾ How to identify and solve for the 1 bottleneck in your practice
š How to extract value on affordability and charge fairly for a high quality service
š¶ How to nurture the most rich patient advocacy opportunities
This session is 1 of 4 to be led by Dr. Thom Jenkins MA VetMB MRCVS
Meet the speakers
Dr Thom Jenkins MA VetMB MRCVS šŗ
- Having also attended the Stanford University Graduate School of Business Executive Program for Growing Companies, Thom is also a (2012, matriculated 2006) First class Zoological & Vet Med, Cambridge graduate
- Has run veterinary clinic groups internationally - Previously advised companies both within and outside the veterinary sector
- Is the CEO and Co-founder of PetsApp, a client engagement tool
- Was the inaugural chair of VetForum UK, US & APAC Thom is proud of the work PetsApp have done in alleviating the load on veterinary teams facilitating business growth, while improving the care received by pets and their owners
Will Monk š¾
Will has been building products and leading engineering teams across some of the UKās most innovative companies for over a decade, with previous experiences in Trainline and PassFort.
Will is the CTO and co-founder of PetsApp, running all things tech at PetsApp and has spent the last 4 years working with veterinary teams to help make running their practices easier. By the numbers, heās helped 450,000+ clinics in the US & UK, which has led to helping make 300,000 pets access care easier.
When Will isnāt helping to build our great PetsApp features, heās making pizzas and then attempts to run off the pizzas. Right now, heās better at building featuresā¦
