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PetsApp Evening Demo #2

Join us - Tuesday February 2nd - for a PetsApp evening demo. Text Chat | Video Consults | Digital Payments | Appointment Booking | Campaigns & more!

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Great Expectations

It can be hard to exceed expectations in veterinary medicine. Taking a blood sample? Owners will expect you to get it right-first-time. Running diagnostics? The expectation is that you'll get to the bottom of things. Presented with something broken? Send it back fixed or you'll disappoint. Fortunately, there is a secret to consistently exceeding expectations. Start by setting them.

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Let's Get Our Priorities Straight

There's an anti-prioritisation trap in every veterinary clinic. It shortcuts the urgent, important tasks and jumps the queue on the high value, low effort activities. Sound familiar?

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PetsApp Podcast - Feline Patients and Virtual Care

Thom and Ellie discuss how Ellie decided to become a vet, and her journey to partnership at Castle Vets. We look at the challenges of being a clinic owner and a veterinarian, and explore the incredibly successful introduction of virtual care at Castle Vets. Finally, we discuss how virtual care is particularly relevant to our feline patients

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Three Rings: The Tyranny of the Telephone

No matter what you’re doing you’ve got three rings to answer it. Three rings or else the pet on the other end of the phone, who might be bleeding out at exactly this moment for all you know, might not get the care they need.

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