The Western Aquatic Animal Veterinary Service started fifteen years ago as an outreach service, for customers who were unable to present their aquatic pets to the veterinary clinic. A house-call to a pond site is recommended because sometimes owners do not recognize multiple fish involvement, especially if they are focused on one personal fish that is apparently sick.

Western Aquatic Animal Vet Service

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Vaccinations

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Neutering

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Dental

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Surgery

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Microchipping

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Chat with your vet, video call, arrange appointments and pay for treatment and prescriptions.

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send photos, files, videos and emojis ❤️

Unlimited instant messages with clients

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clients can receive care without having to pile into the car!

Unlimited video calls

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help clients know what they should be doing and when

 Campaigns and reminders

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a truly one stop shop for managing your clients

Book and manage appointments

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 Request and receive payments

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Advance reporting

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we care about our customers as much as our pets!

Quick & friendly support

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selected practice management systems supported. With more on the way.

Integrations available

we’ll get you up and running in two shakes of a lamb’s tail

Personal set-up and onboarding

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What a veterinary team wants

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We'll help you run your clinic more efficiently. Our all-in-one veterinary client communication software does it all.

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Used by over a thousand veterinary professionals

The team and our clients have found the app very easy to use with many great features. We have had a fantastic response from our clients, with many commenting on how easy it is to use. I can't recommend PetsApp enough!

From initially contacting the team at PetsApp, to going live, the customer service has been impeccable. The app is so simple to navigate for both staff and clients which gives a faultless experience for all users. For anyone considering PetsApp, we HIGHLY recommend it.

Launching PetsApp to our clients has enabled The Vet to continue to provide Gold Standard care to as many animals as possible, especially during recent difficult times. The team are always very responsive and have been there to support us throughout the implementation process and beyond. The system is really easy to use, both for our team and clients.

What veterinary clinics have to say

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Deal with inbound demand in your own time. Keeping your phone lines clear for the urgent calls.

Free up the phone, with appointment requests

Your clinic will be front and centre on search engine result pages, for the key services you offer.
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Strong digital presence without lifting a digit

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Customers can inquire about issues, not matter how small the pet or the issue.
Keep customers up to date about in-patients, treatments, and anything else important to them.

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Don’t rely on kerb drops to get up close and personal with your patients

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Use targeted notification campaigns to re-engage your clients, advocate for pets, and grow your business.

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Text chat, video calls, appointment booking, reminders, digital payments, PetsApp has it all.