Knollwood Hospital for Pets

At Knollwood Hospital for Pets, we provide compassionate and complete medical, dental, and surgical care for your furry family members. Every day we do all we can to provide the best information, advice, nutrition and care available, to help our customers build and preserve healthy and rewarding relationships with their pets. Caring for pets is our life. We’ve been in business since 1993 and there are many reasons for our success. Come see us, and you’ll find out!Our family includes our staff, our customers and their pets, and the health and safety of each of them is our concern. Our customers come first. We listen to them, respect them, and truly value the relationship we have with them. Our staff are compassionate pet owners themselves; they are also well educated, and care about our customers and their pets.Our products and services reflect a holistic, responsible treatment of the environment and animal health. Our reputation is built on these beliefs and the quality of service that we strive for.We are locally owned and operated, we employ local people,, we give back in many ways to support our community, and we have been doing so for more than 33 years. We support other local businesses, too. We treat our clients like family, and their animal companions like our own. All of us working at Knollwood love what we do - and that's because each and every day, we are doing what we love!

Knollwood Hospital For Pets

Our Doctors - Dr. Deborah Mitchell and Dr. Mary Papacek - bring the finest from their advanced training in a huge range of medical disciplines to assist you learn how to keep your pet healthy. And if your pet should ever become sick, we provide so much more than the average veterinary hospital.

Knollwood Hospital For Pets - Deborah Mitchell

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Vaccinations

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Neutering

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Dental

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Surgery

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Microchipping

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Want to improve customer engagement?

✅ Reduce call volumes ✅ Give back hours to your team ✅ Boost Wellness Plan subscriptions ✅ Increase payment compliance with digital pay

The most successful veterinary teams use PetsApp

Reduce missed calls by 85% ☎️

Chat with your vet, arrange appointments and receive in-patient updates

Get the app

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We can get your account set-up and team trained within 1 week.  Our team will be on hand whenever you need.

So, join the most successful veterinary teams, and start using PetsApp

veterinary care professionals already registered

Manage reviews, appointment requests, and more without spending a dime.

Help customers find you

Learn more about PetsApp

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send photos, files, videos and emojis ❤️

Unlimited instant messages with clients

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clients can receive care without having to pile into the car!

Unlimited video calls

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help clients know what they should be doing and when

 Campaigns and reminders

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a truly one stop shop for managing your clients

Book and manage appointments

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 Request and receive payments

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Advance reporting

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we care about our customers as much as our pets!

Quick & friendly support

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selected practice management systems supported. With more on the way.

Integrations available

we’ll get you up and running in two shakes of a lamb’s tail

Personal set-up and onboarding

There’s even more to PetsApp…

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Being a mobile/concierge practitioner is a very niche market, so there are always questions from colleagues and clients about the differences, and the benefits compared to a brick and mortar.

From differences in expenses and in clientele - every visit is always an experience. Preparation prior to the appointment is key for a stress-free visit for the patient and client.

Tools such as PetsApp and other advances with clear communication is what sets us apart, and keeps that family feel that clients are seeking and expecting from this special experience.

Mobile Veterinary Practice: Top Hacks for Startups 🚐

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We'll help you run your clinic more efficiently. Our all-in-one veterinary client communication software does it all.

Own a veterinary clinic?

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Used by thousands of veterinary professionals,  across hundreds of clinics

After introducing PetsApp, our missed call numbers dropped from an average of 1,400 across all sites per month to an average of 250

Managing our time with our clients has been really powerful. They love it too, because they can message us in the middle of the night, and we can get back to them when we open.

It is a system that is so easy to adopt — within half an hour it immediately felt like a smooth and integrated service

…but don’t take our word for it

Stand out amongst the competition in your area by collecting and managing your reviews.

Show that you are the best in town

Deal with inbound demand in your own time. Keeping your phone lines clear for the urgent calls.

Free up the phone, with appointment requests

Your clinic will be front and centre on search engine result pages, for the key services you offer.
Quickly and easily choose what information customers see about your clinic and services.

Strong digital presence without lifting a digit

Why list your clinic on PetsApp?

Everything is in one place — your team gets up to speed

Your team is handling messages instead of phone calls. Keeping the phone clear for emergencies.
Your team can now take an hour for lunch!

30-40% clients are onboarded by week 4, missed calls are down by 85%

Wellness plan subscriptions boosted by 35%

Text and SMS chat, appointment booking, reminders, digital payments, video calls, AI-assisted communication (CoPilot), Wellness and Loyalty Plans, PetsApp has it all.