How Sanderson Vets Enhanced their Client Experience
Using PetsApp the Team at Sanderson Vets Enhanced Both Their Client Experience and Operational Efficiency
3 hours a day
As much as 3 hours a day freed up from the phone line, using PetsApp's chat feature
£3,000 Payments
Processed weekly via PetsApp
60% Inbound Activity
60% of inbound app activity completed by clients rather than the team, increasing operational efficiency by freeing up more time
The team at Sanderson Vets have a combined experience of over a century in practice. Their combined experience, and synergistic interests, provide a dedicated 24/7 service to the clients of the Wirral and North-West of England. Many of the team have additional qualifications, or are studying for them, making them one of the most dynamic and up-to-date teams around. With access to the very highest levels of equipment, such as on-site CT scanning, the vets have all the tools to treat your pets like they would their own.
