Delegates from up and down the UK attended this year’s VetCPD conference and were treated to an unusually candid session from Dr. Richard…
Read moreNaomi Oikonomou·17 September 2025
At PetsApp, our pack are always working to make communication between veterinary clinics and pet owners simpler, clearer, and more effective than ever before. That’s why we’re excited to announce a major upgrade to our push notification reporting, open rates; which are now even smarter than ever before!
Push notifications are one of the most powerful tools in your PetsApp tool kit. They help you:
⭐️ Remind pet owners about upcoming appointments
⭐️ Share important health plan updates
⭐️ Encourage clients to use features like in-app chat and payment processing
But to make the most of push notifications, you need reliable insights into how clients are engaging with them.
⭐️ More precise insights: Open rates are now tracked with clear, reportable, accuracy.
⭐️ Better decision-making: With more reliable data, you can refine your campaigns and know what’s resonating with clients.
⭐️ Surprising results: In some cases, open rates are now up to 10x higher than previously reported! 🎉
Historical data updated: We’ve refreshed past campaigns and upgraded your resources so you can now see numerical updates instantly.
Our upgraded reporting will now allow you to instantly see more accurate results — confirming how well your clients are engaging and whether your communication strategy is working.
This update is part of our ongoing mission to make client engagement seamless for veterinary teams. From push notifications to in-app chat, billing tools, and health plan management, we’re continuously improving PetsApp so that you can focus on what matters most — caring for pets.
We’re proud to deliver these improvements as part of our wider investment in reliability and innovation. (For more on our latest product updates, check out our Product Updates page 📖).
If you're an existing PetsApp CRM user, simply log in to your PetsApp Dashboard to view your updated campaign data.
Not switched on yet? Why not book a discovery call with Nis@petsapp.com
Once set up you can instantly start sending out targeted push notifications. Good campaign reporting can support your health plans and strengthen client loyalty.
At PetsApp, we believe every clinic deserves tools that help build stronger connections with pet owners. This update to push notification reporting is just one step in our journey to give you the most reliable, intuitive platform in veterinary care.
Ready to get started? Learn more about our push notifications and discover how PetsApp's CRM can transform communication in your clinic by booking your free demo today at petsapp.com/demo
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